From stalled sales to strategic scale
Key Illuminated Insight
When sales slow down, the instinct is to do more. But the real unlock comes from doing what works, on repeat. With the right message, market focus, and CRM intelligence, growth gets faster, cheaper, and easier to scale.
How a mid-sized financial services firm unlocked growth by aligning message, market, and motion
About the Client
This Canadian B2B financial services company had a solid foundation: long-standing client relationships, a broad product suite, and a capable internal team.
But growth had slowed, and not for lack of effort. Sales cycles were dragging, campaigns weren’t converting, and leadership was stuck asking: What’s not landing?
This wasn’t a company struggling to survive. It was a company ready to scale smarter with the right strategy and systems in place.
The Challenge
The symptoms were clear. The root cause? Less so.
→ Marketing was scattered across disconnected channels, vendors, and campaigns with no clear attribution
→ Sales was working hard but wasting time chasing low-fit leads
→ Messaging was overly complex and lacked a clear, compelling value proposition for today’s B2B buyer
→ Leadership didn’t have a reliable way to measure what was working or where to double down
They had momentum. But no map.
The Fix
We turned misalignment into momentum by overhauling both their strategy and systems.
→ Repositioned the brand with a sharper, more modern narrative that spoke directly to buyer pain points and decision criteria
→ Clarified their ICP and segmented the market to focus on high-fit, high-conversion opportunities
→ Rebuilt messaging across the website, sales decks, campaigns, and outbound sequences, ensuring consistency and clarity at every touchpoint
→ Implemented a centralized CRM system with predictive modelling to prioritize leads, improve pipeline visibility, and give sales teams real-time guidance
→ Developed a unified GTM playbook to align sales and marketing efforts so everyone was executing from the same strategy, with shared goals and clear accountability
The Outcome
→ Sales increased exponentially nearly doubling assets under management
→ Achieved 50% resource efficiency in the number of appointments managed
→ Elevated the brand by consistently promoting products and value across platforms
→ A 40% lift in response rates brought in more sales-qualified leads to be nurtured
This wasn’t just a marketing refresh. It was a revenue reset.